BROWSE OUR PRODUCTS
Our mission is to build a better future for our customers. We aim to become the leading provider of materials to the Australian Construction Industry. The principles that guide us on this journey are:
Start With Our Customers
Great businesses are built on great service. Every decision made has our customer at its centre as we work tirelessly to earn and keep your trust.
Accomplish More With Less
Constraints breed resourcefulness, self-sufficiency and invention. We keep lean to pass on savings to our customers.
Innovate & Simplify
Keeping things simple whilst innovating and adopting technology is at the very heart of how we do business and the products we sell.
Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to our customers across Australia, ensuring that we provide the very highest levels of responsiveness to you at all times.
The time frame for order delivery is divided into two parts:
All orders are confirmed and sent to the manufacturer within 24 hours from placement of the order. Depending on availability, the manufacturer processes and packs the order typically within 48 hours.
This refers to the time it takes for items to be shipped from the warehouse to the destination. Items typically take 1-2 days to arrive at their destination but can take longer in busy periods or outside Metropolitan Areas.
Quality is not defined by us, but begins and ends with our customers. Our promise is that every day we strive to push the boundaries of customer excellence. We know that this excellence extends far beyond the products we sell, but to every touchpoint with our company.
This includes holding our suppliers to the same high standards we expect from ourselves. Komerco exclusively partner with reputable manufacturers with ISO 9001 Accreditation. Upon request Komerco can provide conformance certifications for products supplied.
The Team at Komerco would love to hear from you with any suggestions or improvements. Please contact us and we will get in touch.
Komerco's online payment platform is certified Level 1 Payment Card Industry Data Security Standard (PCI DSS) compliant. The standard was created to increase controls around credit card data to reduce credit card fraud via its exposure.
Level 1 is the highest level of certification issued by the PCI DSS which means that all our customers can have peace of mind in the knowledge that all data and transactions on the Komerco website are safe and secure.
Komerco can also offer their customers EFT or bank transfer payment options which are available on request.